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Privacy, Terms & Conditions

By accessing this site, you acknowledge and agree to all of ORIGINAL HOUSE OF RUSTIC™ terms, conditions and privacy policies below further referenced as ‘Terms & Conditions’. If you do not agree to these terms & conditions, you are not authorized to access this site. You also acknowledge and agree that we may modify these Terms & Conditions at any time, in our sole discretion; that all modifications to these Terms & Conditions will be effective immediately upon our posting of the modifications on this site; and that you will review these Terms & Conditions each time you access this site, so that you are aware of and agree to any and all modifications made to these Terms & Conditions. You also acknowledge and agree that, unless we specifically provide otherwise, these Terms & Conditions only apply to this site and our online activities, and does not apply to any of our offline activities.

We reserve the right to refuse service to anyone for any reason at any time.


You acknowledge and agree that we use services, including their e-commerce platform and apps to run this website and some of your data is stored by them on a secure server. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

You acknowledge and agree that all Content, including, without limitation, content, data, software, information, products and services, contained on or provided through this site ("Content"), are protected by copyright, trademark, service mark, patent, trade secret, or other proprietary rights or laws; that except as specifically permitted by these Terms & Conditions, any use of Content is strictly prohibited; that except if we and/or the applicable rights holder(s) give you prior written permission, you will not sell, license, rent, modify, print, copy, reproduce, download, transmit, distribute, publicly display, publicly perform, publish, edit, adapt, compile, or create derivative works from any Content.

You acknowledge and agree that we, in our sole discretion, at any time and with or without notice, may block or terminate your or any other party's access to all or part of the site or any Content, or change or discontinue any aspect or feature of the site or any Content (including, without limitation, discontinuing the site in its entirety); and that, without limitation of any other provisions of this Terms & Conditions, we reserve the right to take any actions at law or in equity that we deem appropriate in connection with the site, Content and these Terms & Conditions. You also acknowledge and agree that, unless we specifically provide otherwise, any links on this site to other sites do not imply our endorsement of such sites or that we have any association whatsoever with the operators of such sites; that such sites are not under our control; and that we are not responsible for any Content (including, without limitation, any content, data, software, information, products or services) contained on or provided through such sites, or the appropriateness, decency, legality, copyright compliance, accuracy or any other aspect of such sites.

You acknowledge and agree that this site and all "content" are intended for general customer informational purposes only as well as to enable us to serve our customers.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

You acknowledge and agree that, notwithstanding the foregoing paragraph, there may be certain secured areas of this site that will not be available to all visitors and will be limited solely to eligible, registered users – our partners. If you are a registered user of a secured area within this site, your user id and password will give you access to that particular secured area. You are responsible for maintaining the confidentiality of your password, and you are solely responsible for all information and/or instructions that you transmit through this site using your user id and password.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases and orders made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

You acknowledge and agree that use of this site and "content" are at your own risk, and are provided on "as is" and "as available" bases; that we do not make any express or implied warranties, representations or endorsements of any kind with regard to this site or any "content" (including, without limitation, warranties of title, noninfringement, merchantability or fitness for a particular purpose); and that we do not warrant or represent that this site or any "content" will be accurate, reliable, correct, useful, timely, uninterrupted, secure, defect-free or error-free (including, without limitation, free from viruses, worms, trojans, other malicious code or other harmful components). In jurisdictions not allowing the exclusion or limitation of certain warranties, our and our subsidiaries', affiliates', licensors' and suppliers' liability will be limited to the extent permitted by law.

You acknowledge and agree that in no event will we and/or our subsidiaries, affiliates, licensors and/or suppliers be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages relating to the use, misuse or inability to use this site or any "content" (whether based on contract, tort, negligence, strict liability or otherwise, and even if we and/or our subsidiaries, affiliates, licensors and/or suppliers has or have been advised of a possibility of damages); and that if you are dissatisfied with, or claim any damages relating to, any portion of this site, any "content" or this terms & conditions, your sole and exclusive remedy is to discontinue using this site and all "content". In jurisdictions not allowing the exclusion or limitation of incidential or consequential damages, our and our subsidiaries', affiliates', licensors' and suppliers' liability will be limited to the extent permitted by law.

You acknowledge and agree that you will indemnify and hold harmless us and our subsidiaries, successors, assigns, affiliates, licensors and suppliers, together with all of their respective officers, directors, employees and consultants, against any and all claims, damages, losses, liabilities, judgments, costs and expenses (including reasonable attorneys' fees and costs) relating to your use, misuse or inability to use this site or any Content, or to your violation of these Terms & Conditions, any laws, rules or regulations, or any rights of any third parties; that we reserve the right to exclusively defend and control any such indemnification matters; and that you will fully cooperate with us in any such defenses.

You acknowledge and agree that if you are located in any jurisdiction in the world where any common, statutory, regulatory, codified or other law, rule or regulation makes accessing this site or any Material inappropriate or illegal, or subject to consents or permissions that you yourself have not obtained, or voids these Terms & Conditions in whole or in part, then you are not authorized to access this site or any Content. You also acknowledge and agree that these Terms & Conditions will be governed by and construed in accordance with the laws of the European Union.



The privacy policies described below are part of these Terms & Conditions. We respect the privacy of our online site visitors. We collect information on or through this site that can personally identify you only when it is voluntarily offered by you. For example, we collect personally identifiable information to respond to visitor questions and comments about us and our products and services, to perform initial partnership qualification and to process customer orders.

We don't use your e-mail address or other personal information for any purpose other than responding to your request or message, and we don't share it with any third party other than service providers of ours who assist us in providing the information and/or services we are providing to our customers. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy.

Any non-personal information, communications and material you send to this site or to us by e-mail are on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to this site must be truthful, not violate the rights of others and be legal.

Personal information collection


Original House of Rustic™ may collect and use the following kinds of personal information:


         information about your use of this website (including analytics, IP server information, duration and activity within the website for analytical purposes);

         information that you provide for the purpose of registering you as a partner with the website (including your name and email, company name and email, company name, registration number and invoicing address);

         [information required to process your orders placed if you are our current partner and ordering via this website (including [INSERT DETAILS]);]

         [information that you provide for the purpose of subscribing to the website services (including your name and email, company name and email, company name, registration number and invoicing address); and

         any other information that you send to Original House of Rustic™ via this website.


Using personal information


Original House of Rustic™ may use your personal information to:


         administer this website;

         personalize the website for you;

         enable your access to and use of the website services;

         send to you products that you order and purchase;

         send to you confirmations, statements and invoices;

         collect payments from you; and]

         send you marketing communications, including information about our services, products and invitations to our events.


Where  we disclose your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.


Securing your data

We will take reasonable technical and internal precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers.


Cross-border data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable the use of the information in accordance with this privacy policy.

You agree to such cross-border transfers of personal information.


Updating this statement

We may update this privacy policy by posting a new version on this website. 


You should check this page occasionally to ensure you are familiar with any changes. 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time by contacting us via this website.



Like many other companies, we use cookies on our websites. By using this website you accept the use of cookies in accordance with this policy.

What is a cookie?

Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Generally, cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device. A cookie assigns a unique numerical identifier to your web browser, and may enable us to recognize you as the same user who was at our website in the past, and relate your use of the website to other information about you.

Cookies perform many different functions, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.

How do we use cookies?

Our websites use several types of cookies, including 'essential website cookies', 'functionality cookies', 'analytics cookies' and 'advertising cookies':

  • Essential website cookies (from us): These cookies are essential to enable you to move around our websites and use their features. These cookies don't gather information about you that could be used for marketing or remembering where you have been on our site. These cookies are often session-specific, expiring after your visit to the website (session) has ended.

  • Functionality cookies (including from us and YouTube): These cookies allow our websites to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features.

  • Analytics cookies (including from Omniture, Google Analytics, Fabric and Quantcast): These cookies are used to collect information about how visitors use our sites, including the number of visitors, the websites that referred them to our websites and the pages that they visited on our websites. We use this information to compile reports and to help us improve our websites, for example, to understand how visitors use our site and by ensuring that users find what they are looking for easily.

  • Advertising cookies (including from AddThis, AppNexus, Doubleclick, Facebook, Media6Degrees, Mediamind, Twitter, Yahoo, YouTube and Fabric): These cookies are used to collect data about the websites and individual pages that users visit both on and off our websites (which might indicate, for example, your interests and other attributes). They are typically used to deliver advertisements that are more relevant to you and your interests, and to help measure the effectiveness of an advertising campaign. This information is shared with other organizations such as advertisers and our partners, who might use it with information about how you use other websites, including to identify shared interests and behaviors across groups of users who visit our (and other) websites.

Managing and Deleting Cookies

We respect our customers and understand that you may want to control which cookies are set as part of your visit to our sites. You can manage the use of cookies on your devices by using functions available on most internet browsers, and cookies can also be deleted from your device’s storage medium at any time. You can also manage how certain of our analytics and advertising cookies are set and how to delete these cookies by clicking on the following link.

If you choose to delete or refuse cookies, please bear in mind that you may not be able to use the full functionality of our websites and any communications you receive from us may be less relevant to you than they might otherwise have been. You can learn more about the use of cookies, including how to manage or delete them, by clicking on the following link: click here

For more information about third-party advertisers and how to prevent them from using your information, visit the National Advertising Initiative’s consumer Web site at at

We may modify this policy at any time in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this site. Unless we specifically provide otherwise, this policy only applies to this site and our online activities and does not apply to any of our offline activities.


For additional information about these Terms & Conditions, our online privacy practices, please send an e-mail to

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